Privacy policy

Electrical Marketplace, part of the NearMe network, collects the personal information needed to run an Australian electrical equipment, parts and electrician marketplace. This page explains what that means.

What we collect

Account: your email address, name, phone number and authentication data. Profile: a username and, for business sellers, a supplied trading name and ABN used for account classification. A public business profile may show seller-controlled contact details, but not the ABN number itself. Electrical Marketplace does not independently verify ABR ownership, or any electrical or contractor licence, at launch. Listings and messages: the equipment, services, wanted ads, photos and conversations you post. Technical: the IP address of enquiry submissions, retained for abuse controls and not shown to users.

How we collect and hold it

We collect information when you create or update an account, publish or save a listing, send an enquiry or message, save a project or search, choose a preference, report content, or pay for an optional seller feature. The service also creates the technical and activity records needed to deliver those actions and control abuse. Information is held through the service providers named below.

What it is used for

We use the information to publish listings, connect buyers and sellers, provide saved projects and searches, deliver account and activity notifications, process seller-plan and boost payments, moderate unsafe or misleading content, and prevent abuse. We do not sell personal information.

Marketing consent is optional, off by default and separate from service messages, listing enquiries and public phone display. Electrical Marketplace and the NearMe Ads network send marketing only for the channel you select. We retain a record of each grant or withdrawal. You can withdraw email or SMS marketing consent in Account preferences; an active network suppression always prevents marketing in that channel.

Who processes it

Supabase provides database and authentication services, Stripe processes payments without giving us your card number, Resend sends transactional email, and Vercel hosts the site. These providers process information to provide their contracted services.

These providers are based in the United States, so personal information may be stored or processed outside Australia, principally in the United States.

What other users see

Your public identity is your username or business name. Your email address is not shown to other users. A phone number appears on a listing only when you choose to publish it for that listing. When you enquire, the seller sees your display name, message and a phone number only if you chose to share one.

Access, correction and deletion

You can edit your profile and listings from your account. To access, correct or delete other information, or to close your account, email support@cheapelectriciansnearme.com. Some transaction, consent, moderation or security records may need to be retained where law or legitimate fraud-prevention needs require it; we will explain any limit that applies to your request.

Contact and complaints

Privacy questions or complaints: support@cheapelectriciansnearme.com. If you make a complaint, we may ask for enough detail to investigate it and will respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.